1998-2001 Brio Technology (EMEA/France) and Sunnybit GmbH (German Switzerland)

Project: Sales and post-sales process improvement in Paris, business development; from 1999: mainly in German Switzerland for their distributor Sunnybit GmbH

Industry: banking, financial, marketing and communications, retail, sales management, software publishing (business intelligence, enterprise reporting, vertical packages on EPM), telco

Content: Optimization of sales processes and activities, recruitment, definition of after sales processes, Negotiations (from business blueprint to solution design and closing) with key customers, PM/BA on key pilot projects also in German Switzerland for Brio’s agent

    sample projects:

  • negotiation and pilot project at Carrefour in Paris on assortment reporting, helping to successfully close the negotation
  • recovery and closing of negotiation at Manpower in Paris, on a reporting system to be delivered to branches, facilitating the solution and system architecture with technical experts provided by the HQ in Palo Alto, and setting up a service to help the customer coordinate the roll-out
  • market development and sales/support process improvement activities in France, while also supporting on sales definition other EMEA partners (e.g. Greece, Turkey remotely; Spain locally)
  • ICT expenditure dashboard for the CFO at Credit Suisse in Zurich
  • coordination of risk management reporting project at Credit Suisse in Bern
  • pilot project on assortment management and reporting connecting with SAP and using a Citrix Metaframe environment at EPA in Zurich, including the delivery of a CBT training and workshop format, along with the associated material (target: over 200 marketing assistants who could not be trained at the same time, and had a high-level turnover)
  • pilot project kn KPI at Credit Suisse Private Banking
  • pilot requirements definition workshop at SWX on using Brio for stock market transactions
  • pilot analysis project at ABB in Zurich and Vasteros on managing security within Brio for a complex multi-level information distribution model for management reporting

Role(s): Management consultant, negotiator, PM and BA on proof-of-concept projects, solution/information architect, recruiter

Business domains: administration, finance, HR management, knowledge management, marketing, sales, supply chain management

Methods: ISO9000, Project management

Architectures: Cloud/outsourced/SaaS, Internet and social, LAN, mainframe, mini, non-ICT, PC

Technologies: Citrix Metaframe, Database design (e.g. ErWin, Visio, DB Designer, others), IBM DB2, Lotus Notes, Microsoft Office/Project/Visio, Microsoft SQL Server, Oracle, Oracle Hyperion Arbor Essbase, Oracle Hyperion Brio, LAMP (Linux Apache MySQL PHP), SAP BW, SAP R/3, SQL